Frequently Asked Questions

Shatta is Egypt's premier luxury furniture brand, established to bring premium European-inspired modern furniture to Egyptian and Middle Eastern homes. We design, manufacture, and deliver high-quality furniture for bedrooms, living rooms, dining rooms, and home offices — each piece crafted with premium materials including solid walnut, European oak, Italian velvet, and brushed brass hardware.

Shatta has showrooms in New Cairo (Fifth Settlement) and Sheikh Zayed City. Both showrooms are open Saturday through Thursday, 10am to 10pm. You can visit our Locations page for exact addresses, maps, and contact details for each showroom.

Shatta furniture is designed in Egypt and manufactured using a combination of locally crafted joinery and imported premium materials. Our frames are built by skilled Egyptian craftspeople in our Cairo workshops. Upholstery fabrics, hardware, and specialty wood veneers are sourced from Italy, Germany, and Turkey to ensure the highest material quality.

Shatta furniture ranges from EGP 8,000 for individual accent pieces to EGP 150,000+ for complete bedroom or living room suites. Our most popular products — sofa sets, dining tables, and bedroom suites — are typically priced between EGP 15,000 and EGP 90,000. We believe premium furniture represents a long-term investment, and our pricing reflects genuine material and craftsmanship quality rather than brand markup alone.

Yes. Shatta delivers to all Egyptian governorates. Cairo and Giza deliveries are included in the product price for orders above EGP 20,000. For Alexandria, North Coast, Upper Egypt, and other governorates, delivery fees are calculated based on distance and item volume. Our delivery team handles white-glove installation — we place, assemble, and remove all packaging materials from your home.

Ordering through WhatsApp is simple: (1) Browse our website and identify the pieces you want. (2) Click the WhatsApp button on any product page — a pre-filled message with the product name will be sent to our sales team. (3) Our consultant responds within 2 hours (during business hours) with availability, customization options, and pricing. (4) Confirm your order with a 30% deposit. (5) We deliver and install on your agreed date.

Three things distinguish Shatta: (1) Material integrity — we use solid wood in structural applications, not MDF frames with veneer surfaces. (2) Design authenticity — our collections are designed in-house with a consistent European modern aesthetic, not assembled from catalogs. (3) Service model — we operate as design consultants, not just furniture sellers. Our team helps customers select pieces that work together within their specific space and budget. We also offer a 3-year structural warranty on all products.

Yes. Shatta is positioned as a premium luxury furniture brand in the Egyptian and Middle Eastern market. Our products are characterized by: premium natural materials (solid wood, genuine veneers, European upholstery), European-inspired design aesthetics, skilled craftsmanship, and a white-glove service experience. We serve customers who prioritize quality and design over price competition, and our collections are comparable to European luxury furniture brands in material specification and finishing quality.